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Why Choose Us?

Why Choose Us?

With over 30 years in the industry, we’re the go-to company in the Tri-Valley area for all of your carpet, upholstery, tile & grout cleaning needs.

Why Choose Us?

And we are backed by:

Credibility

Credibility is number 1 with us. But don’t take our word for it.

In order to achieve and maintain Diamond Certified, we’ve been audited four times! Each time, Diamond Certified selects a large, random sample from our customer list, and calls every customer on this list to solicit a rating. Next, Diamond Certified researches complaints with consumer bureaus (and found none) and contacts our insurance carriers. Lastly, we’re checked for personal financial stability. To pass, we needed a 90%+ customer satisfaction rating. You can read all of the verified reviews from past customers here on our Diamond Certified Ratings Report.

You can also read more customer testimonials on Angie’s List, Yelp, and Google.

Transparency

Do we use chemicals? Why, yes.

Make no mistake. Whether organic or not, cleansers (which are technically chemicals) are a necessary part of any cleaning. All carpet, tile, grout, stone, upholstery, and wool rug cleaners around the world use cleansers. The cleansers, we use, however are far less toxic than what you use to wash your dishes, clothes, hair, dog and baby. What’s more, they will be completely rinsed out.

Will there be residue? No!

Moreover, We have the technical expertise to ensure that all residues are rinsed away in our deep steam cleaning extraction process.

Still worried about chemicals? We get it. We don’t like them either.

In our personal lives, we stay fit, live clean and are responsible for our actions. Our diet is strict and that assists in ridding body from disease. We hate unnecessary chemicals! That’s why we work hard to know what is safe, compatible with other products, and what rinses best

Industry Leaders


We have been cleaning carpets for 30+ years and are considered pioneers of the industry. Ongoing education has taught us tricks of the trade few have learned, allowing us to succeed where most fail. In our time, we’ve practiced all four industry-accepted methods of carpet cleaning. Experience has taught us that steam cleaning with a truck-mounted unit is, hands down, the best way to ensure quality results.

In addition, throughout these past 30 years we have maintained our IICRC certification (IICRC is the governing body for the industry), which has allowed us to always stay up-to-date with the latest innovations in carpet, upholstery, and tile and grout cleaning.

We Can Uphold Warranties


We are approved and certified by the Carpet and Rug Institute (CRI), who verifies that we use top-of-the-line equipment and EPA green products registered with their safer choice program. Our CRI and IICRC Certifications allow us to be one of a handful of local companies capable of upholding manufacturers warranties.

Our Tools Are Top of the Line


Being a passionate homeowner/contractor and restoration specialist, I’m clear on having the best tools for the job. Start Fresh Restoration uses the latest technology in both cleansers and equipment. Moreover, our constant maintenance and continued education ensures that we are always operating at the peak of efficiency.

Personalized Service and a Family Affair

With us, you’ll get a two-person crew, comprised of owners Scott and Tami Sunkel. Why? Because we like it that way! Learn more about us here.

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