Loading... Please wait...

Knowledge

Methods Compared
Between Cleanings
Consumer Alert
Misconceptions
Avoid Rip Offs
Spotting Guide

Our Newsletter


Start Fresh Restoration Mission Statement

 

 

THE PROBLEM:

Having been in business for many years we have seen literally hundreds of competitors rise briefly then fall within a few years. Most competitors were first employed by a long time service provider and feel they can strike it rich by starting their own business. The goal seems to be for them to cut their rates in half and therefore make twice as much as working for a reputable company. Making more money without the hassles of learning the ins and outs is the business plan! Most don't consider learning the chemistry needed (schooling), costs in operations, equipment purchases, comp insurance, employee benefits, health insurance, vehicle insurance, equipment insurance, constant maintenance for all, office space, additional business taxes, licensing, meeting social security taxes, advertising, website design and content, daily gas and product expenses, building social media, building credibility, earning consumer trust and so on. The problem is they aren't typically educated enough to sustain a legitimate business or even realize the depth and responsibility of ownership. That leads to frustration when the debts aren't met, which leads to cutting corners and it all snowballs on them (and you, us, their vendors...) and they want out or are forced to shut down and to have their old job back. Meanwhile our industry is questioned about it's integrity and for good reason! As in our particular line of work, we are constantly reminded of the greed that surrounds us with bait and switch advertising, shotty workmanship, lack of morals, integrity and those that take advantage of the uninformed (which sadly runs rampid). Our industry has no control. There are no contractors license offered, there are no demands to seek education and no recourse for consumers in the event health issues or damage occur on a job. It's an easy business to start if a person is uneducated and most of them think it's exceptionally lucrative and do so. Consumers are basically at the mercy of the integrity of the company and their leaders to get educated, make responsible choices, hold themselves accountable, and to display good workmanship.

THE SOLUTION: 

We want to set an example for all businesses to follow. Our mission reaches far beyond the walls of business and "the code of ethics" we agree to with the Better Business Bureau and into the heart and sole of who we are, what we're capable of, and how we act, that separates us from the greed, power/control and dominance struggles we face daily. Our feeling is that there is a new way of doing business that doesn't promote greed, and we feel Start Fresh Restoration is living proof. In our over populated area, there is plenty of work to go around. Competition should be healthy, customers are like family, and everyone in between should be treated like welcomed friends. Our hope is that I don't fall short to promote positive energy and spread good will. We strive to to be part of a better society that is thought of across the globe as a society that deserves all that we have and every day grateful to live in the abundance we do. I feel a movement happening in that direction. We see it in our kids, we see it in other successful businesses and feel it on the streets. From our shaken economy, maybe we've learned some, and can start to rise above our inadequacies.