Loading... Please wait...

Knowledge

Methods Compared
Between Cleanings
Consumer Alert
Misconceptions
Avoid Rip Offs
Spotting Guide
Customer Satisfaction

Our Newsletter


Highest Rated Customer Satisfaction
Of any service company in the Bay Area!

I personally want to thank all our customers for their continued patronage and those of you that took the time to leave feedback about your experience with our company. Because of your kind and thoughtful words about us, we can boast that our little company has more qualified 3rd party reviews, testimonials, and reports than any other flooring restoration company in the bay area. In fact, in looking around it appears we have more customer testimonials than any owner operated company in the entire state of California, and possibly the entire nation to date. Still looking into ~ the entire planet ~ Lol.

I thank you and my family thanks you!

Scott Sunkel
Owner

Just like their founder Angie Hicks states in her TV Ads: Service companies cannot pay to be on Angie's List. Only members are allowed to recommend a company and provide a testimonial as to why they would recommend them. Well, it turns out that we come so highly recommended that we have been awarded their "Super Service Award" THREE YEARS running. If you are not currently a member of Angie's List, we encourage you to sign up. Member are allowed to view our entire profile and all the great reviews our customers have given us over the years. We also offer a coupon for new members helping offset the membership fee.  Click on the logo to the right...

Diamond Certified was created by the same founder as ValueStar after ValueStar closed its doors just after the 9/11 2000 attack of the World Trade Center and the Pentagon. By focusing soley on conducting customer satisfaction survey ratings of service companies within the Bay Area, they quickly established themselves a great resource for consumers to locate a reliable company based on high customer satisfaction.  Click on the logo to the right...

ValueStar is changing their business model and is no longer conducting satisfaction survey ratings. So we took a screenshot of our testimonials off of their website before they decided to make the change. ValueStar's brand was validated by the PRI (Public Research Institute of the San Fransisco State University). While they are no longer validating public reseach in this way, the PRI offered a unique third party validation to customer satisfaction ratings. Just click the logo to view our score and over 100 testimonials from our customer! Bare in mind this is just a screenshot so no links are active.  Click on the logo to the right...

We have been a Better Business Bureau Accredited Business since Januray 10th, 1990. We have no complaints and boast an A+ rating with them. Click the logo to the right to view our profile on the BBB website.  Click on the logo to the right...

The IICRC was formed in 1972 to serve as an independent certification body to set and promote high standards and ethics and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries. We hold ceritification in all cleaning methods of Carpet and Upholstery, Water Damage Restoration, and Hard Surface Cleaning and Restoration (Stone-Tile-Grout).

 angieslist2010.jpg

 diamoncert.png
 valuestar-gold-color-.gif
 bbb.png
 iicrc.png